Privacy Policy

Last Updated: 16th June 2026

This Privacy Policy describes the policies of The Candid Company, Cheshire, United Kingdom, email: info@thecandidcompany.co.uk, on the collection, use and disclosure of your information that we collect when you use our website (our website address is: https://thecandidcompany.co.uk). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you, and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

  • Name
  • Email
  • Mobile

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

  • Marketing / Promotional
  • Enquiry & Booking Support

If we want to use your information for any other purpose, we will ask you for consent. We will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent, unless we are required to do otherwise by law.

Retention Of Your Information:

We will retain your personal information with us for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

If no retention period is specified, we will delete your personal data once it is no longer required for the purpose for which it was collected or when you withdraw your consent, where applicable.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your data or receive a copy of your data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to complain with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@thecandidcompany.co.uk. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices concerning these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information held by us, you may email our Data Protection contact at The Candid Company at info@thecandidcompany.co.uk. We will address your concerns in accordance with applicable law.


Cookie Policy

Last Updated: 16th June 2026

What Are Cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, understand how the website performs, and analyse what works and where it needs improvement.

How Do We Use Cookies?

Like most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and providing you with a better and improved user experience, helping speed up your future interactions with our website.

Cookie Settings

You can change your cookie preferences at any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

Additionally, different browsers offer various methods for blocking and deleting cookies used by websites. You can change the settings of your browser to block/delete cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

If you are using a different web browser, please refer to your browser’s official support documents.